Privacy Policy

Trusted Digital Payment & Utility Recharge Platform

At www.gupta-daughters.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our recharge and utility bill payment services.

1. Information We Collect

We collect the following information to provide our services:

  • Personal Information: Name, mobile number, email address, date of birth
  • KYC Details: PAN, Aadhaar (if required by RBI guidelines)
  • Transaction Data: Recharge number, operator, bill details, amount, payment method
  • Device & Technical Data: IP address, device ID, browser type, location (with permission)
  • Payment Information: UPI ID, card details. Note: We do not store your full card number. Payments are processed by secure third-party gateways.

2. How We Use Your Information

We use your data only for:

  1. Processing recharges and bill payments for Mobile, Electricity, Credit Cards, etc.
  2. Sending transaction updates, receipts, and customer support
  3. Fraud prevention and compliance with RBI, TRAI, and IT Rules 2011
  4. Improving our app, website, and customer experience
  5. Sending offers and cashback (you can opt-out anytime)

3. Data Sharing

We do NOT sell your data. We may share data only with:

  • Payment Gateways & Banks: To process payments (UPI, cards, net banking, etc.)
  • Operators: Airtel, Jio, BSNL, Electricity boards to complete your recharge/bill
  • Government Authorities: If required by law or for fraud investigation
  • Service Providers: Cloud hosting, analytics, customer support

All third parties are bound by confidentiality agreements.

4. Data Security

We use SSL encryption, secure servers, and RBI-compliant payment systems to protect your data. However, no internet transmission is 100% secure.

5. Data Retention

We keep your transaction data for 7 years as per regulatory requirements. You can request deletion of account data by emailing us. Some data may be retained for legal reasons.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Opt-out of marketing communications
  • Withdraw consent at any time

7. Cookies

We use cookies to improve website experience and track usage. You can disable cookies in your browser settings.

8. Children's Privacy

Our services are not intended for users under 18 years of age.

9. Changes to This Policy

We may update this policy. The latest version will always be posted on www.gupta-daughters.com.

10. Contact Us

For any privacy-related questions or grievances, contact:

Email: info@gupta-daughters.com
Phone: +91 9991585407
Address: Near Mobile Tower, Ward No. 5, Shakti Nagar, Cinema Road, Cheeka, Tehsil Guhla, District Kaithal, Haryana 136034